User Policy

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Welcome to JT Store. By accessing our website and purchasing our products, you agree to comply with the following terms. Please read this policy carefully.

1. Eligibility

You must be at least 18 years old or have parental/guardian consent to place an order.

All information provided at the time of purchase must be accurate and complete.

2. Orders & Confirmation

All orders are subject to availability and verification.

We reserve the right to cancel or refuse any order if fraud, misrepresentation, or misuse is suspected.

Order confirmation will be shared via email or SMS once processed.

3. Pricing & Payments

Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.

Payment options include:

  • Cash on Delivery (COD)

  • Advance Payment (bank transfer, Easypaisa, JazzCash, or approved methods)

Orders with advance payment will only be processed after payment confirmation.

4. Delivery

Orders are dispatched via TCS or PostEx within 3–5 working days after dispatch.

Delivery times may vary due to holidays, courier delays, or unforeseen conditions.

JT Store is not responsible for delays beyond our control.

5. Product Information

Product images are for illustration purposes only; slight variations in color, design, or packaging may occur.

Such variations are not considered defects.

6. Returns & Exchanges

Returns or exchanges must comply with our Return & Refund Policy.

Claims for damage or faults must include an unboxing video and be reported within 24 hours of receiving the order.

7. Use of Website

Customers agree not to misuse our website, engage in fraudulent activity, or attempt unauthorized access.

Any misuse may result in order cancellation and possible legal action.

8. Limitation of Liability

JT Store’s liability is limited to the purchase value of the product.

We are not responsible for indirect, incidental, or consequential damages caused by product misuse.

9. Policy Updates

We may update this User Policy at any time without prior notice.

Continued use of our website or services indicates acceptance of the updated terms.